Refund Policy

Effective Date: 18/03/2026

At Dex X Lures, we stand behind the quality of our products.

Damaged or Faulty Items

If your item arrives damaged or defective, you are eligible for:

A replacement, or
A full refund

To request this, please contact us within 7 days of delivery with:

Proof of damage (photo/video)
Your order details

Change of Mind

We do not offer refunds for change of mind.

Process

Once approved:

Refunds will be processed to your original payment method; or
Replacements will be shipped at no additional cost

Contact

[email protected]