.svg){kind=logo}
Refund Policy
Effective Date: 18/03/2026
At Dex Lures, we stand behind the quality of our products.
Damaged or Faulty Items
If your item arrives damaged or defective, you are eligible for:
- A replacement, or
- A full refund
To request this, please contact us within 7 days of delivery with:
- Proof of damage (photo/video)
- Your order details
Change of Mind
We do not offer refunds for change of mind.
Process
Once approved:
- Refunds will be processed to your original payment method; or
- Replacements will be shipped at no additional cost